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The Bates Group is an independent firm representing the best manufacturers in the audio/ video world. We support our manufacturers through every step in the sales process, from product demonstration to learning seminars to training. Our products are used in broadcast television, education, medical, security and corporate A/V. We serve all of New England. Our mission is to ensure our corporate clients and end users better results and the highest quality service. The Bates Group was founded in 2014 by Gordon Bates and Kelly Riley.  Since then, we have grown to add our own in-house engineer, inventory consultant and expanded our representative staff! Together, we have nearly 100 years in the broadcast, A/V and customer service industry. 

We are always open to feedback and suggestions.  Get in touch with us on our contact page and tell us what we can do to take your experience to the next level!